I would recommend everyone who is having the same issues to file a complaint with the FTC so at least their website can be marked as fraud and be taken down in the U.S. As I am now part of the herd, I am saddened by the lack of care greed has on others, this company has not been forthcoming with me or any of these other folks! Get answers from the Usaoulos staff and other customers. Even after a week from their shipped notification e-mail. Have contacted them several times and have only received lip service that they are on their way. I ordered my shoes 4/2142020. Same situation as others posting here. Owners and employees, register now to answer these questions from potential customers. OULOS. We’re in this together! Shopping experience was straightforward. Size 10.5, Color Khaki, 9.99 shipping with tracking number through fedex. If these shoes could've been bought elsewhere such as Zappos or Amazon, it would've a better choice as far as actually getting the shoes in a timely manner. As of August, no shoes. I sent the shoes back on the “speedy returns” system. I have purchased several pairs and found them very comfortable. So I wait another 3 weeks and message back in saying it's been 7 weeks and still nothing. I purchased my shoes April 19,2020. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I know they have many customer inquiries to deal with due to COVID-19, but they have to be more responsible instead of posting on social networking frequently. Oulos shoe scam?? Bought a couple pairs for myself and for my daughter. There is no phone contact and all I've gotten is the run-around from customer service. Opening Soon. It’s a speedy return but certainly not a speedy refund. I’m like in shock because they would not give me credit or exchange them . I put them on and the lace holes ripped. Register now, They are legit but if you want your shoes before Christmas ( writting this in almost July) I would avoid, not worth the money anyway. 70 00. Over a week later I received an email to say my returned item had been received, but its now been almost a month since I originally ordered the shoes and still no refund !! I sent back another order on the same day to another company and within 7 days the refund was back in my bank !!! They have cracks all around . Ihr offizieller BUFFALO® Shop. Also, tracking number doesn't update. I bought some shoes online from a brand I saw on a sponsored Instagram ad. Whether you are attending prom for the first... We’re in this together! I, like the rest of you, ordered a pair of shoes on 4/8/2020 and opted out of the tracking. NOTHING.I decided to just return them and NEVER order from them again!Aren’t customers important enough?? Stay safe with our COVID-19 guide. They told me to return them to a Address in Spain. They would not do anything for me! To those who also feel that they have been financially injured due to wrongful actions of a corporation/business: These shoes took about 6 months to get to me and are the cheapest things I have ever seen. We would love to jump in and help, but we can't seem to find your order or request in our Customer Care team. Buyer beware! The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I have sent an email 2 weeks ago and I was told refunds take 14 days !! So even if I wanted to wear them, I cannot. They sure are not in business of having repeat happy customers. Sophia Brown sends out a pre written form email that always says the same thing. Wish there was something I could do to make them wearable. I don't trust them anymore. Are there any customers who have actually received the shoes they purchased. I ordered a pair a shoes last spring and they still haven't arrived after nearly 3 months. Ordered my shoes in April 2020 and like many others who have complained, here I am sitting at the end of August with no shoes. Terrible company. I believe covid hitting them probably had something to do with the shipping delay. All I can do is look at them and constantly remind myself of OOFOS' horrible customer service. I purchased a UK size 6 as I’m usually between a 5 and 6. Sent 2 emails to customer service via rheir "Shop" tracking app and received no answers. Made with poor material - I paid $60 for a glorified bedroom slippers. Uff da! Both came from Sophia Brown, whose name I've seen elsewhere on this thread. I bought a $59.99 pair of oulos premium buffalo shoes. Ollo Zero S - Stealth Ninja. © 2020 Trustpilot, Inc. All rights reserved. Helpful (0) Bigez R. on 6/24/20 Yes, they appear to be legitimate as far as it goes. Concerned customer..they aren’t listening.... Shopping experience was…quick and painless. Learn how to stay safe during COVID-19 in our new guide: Probably a scam, wait until others receive their shoes before buying. As title says. I took them to sun and sandal the place I bought with receipt and tags . Are there any customers who have actually received the shoes they purchased? What made you choose Usaoulos.com over similar businesses? I looked at other reviews and came to the conclusion I just got scammed out of 60 dollars. Very disappointed and they cost $80.Funny, this pair I bought directly from OOFOS website. Very disappointing in this day and age with all the technology that this cannot be processed quicker !! Should have read the reviews before buying! Hopefully we all get them any day, but I'm seriously doubting it. I discovered Oofos at the RunDisney Expo back in 2017 and now I'm obsessed. 70 00 $75.00 Save $5 00. Ollo Sapien S - Blk Red Gum. My stomach dropped when I read these reviews. Looks like I will sign up with any class action suit against this "company". The tracking number they provide doesn't update. I think this is the first time I've realllly been scammed with an online purchase. In the future, how does one verify a business? But I did! We’re in this together! Hopeless. I emailed customer support and no response. Sort by. They are not even worth 10 dollars. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. But on a possitive note, they did send something that looked like they belong on feet. Never has anyone reached out to me with any real non pre scripted bs. I wanted to have them on hand.Well, I just took them out of the plastic packaging last week, and the chemical smell is really nasty. Hi there - We're so very sorry we did not provide you with a 5-star level experience. Be the first to know when we launch. I've just protested the charge with my credit card company. We use cookies for analytics, personalization, and ads. Thank yOO! I've been scammed like this before. Mot very happy with the customer support i got regarding my last order. I have had all of them wear rather quickly, the treads on the bottom become worn and I found them very dangerous if they get wet or if you are walking in wet grass. But reading over the other reviews, this is the norm. Quality drop, would say significantly. During the pandemic in March I reached out to OOFOS about a potential warranty issue. I put them on and the lace holes ripped. Highly recommend!!!! Be the first to know when we launch. I called them..they only have automated and you cannot talk to a soul, so I left 2 separate messages to call me! MV Doulos Phos is a retired cruise ship that held the record of being the world's oldest active ocean-faring passenger ship, serving from 1914 until December 2009.She is now owned by Eric Saw, director and chief executive of BizNaz Resources International Pte Ltd in Singapore. Unfortunately the pair turned out small and I sent it back following their exchange process (brand new condition, within the return period).Although It’s been 2 weeks the return item was delivered to them, I still have NO EXCHANGE ITEM, NO REFUND, NO ORDER UPDATE or CALL/EMAIL BACK whatsoever.

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